Premium Carpet Cleaning In Austin
At The Steam Team, we know that it is sometimes difficult to get excited about the idea of cleaning your carpets. And that's why we make the process as seamless and stress-free as possible for you. We get in. We do the job efficiently and effectively and get you back to "life as scheduled" as quickly as possible.
Here are some of the questions we regularly get from our customers on Austin steam cleaning, how often they should have it done and some technical specifics.
How often should we have the carpets cleaned?
Every home situation and every carpet is unique. It all depends on the type of traffic and wear your carpet receives. Pets, lots of kids, muddy shoes? You are obviously going to have to have your carpets cleaned more regularly. In general, carpet manufacturers recommend having your carpets cleaned every 12 to 18 months.
Aren't all Austin carpet cleaners about the same?
As in most industries, quality, price and service vary widely. The carpet cleaning industry is no different, as you will find small independent operators to large national franchises. Whichever company you choose, there are some value points that you must consider. They include:
- Reputation
- Experience
- Education
- Systems and
- Guarantee
The Steam Team has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. Stainmaster, Mohawk, Shaw and Couristan have used The Steam Team to help them with cleaning related problems. The Steam Team is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. The Steam Team takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple IICRC Cleaning certifications. The Steam Team cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. The Steam Team offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and The Steam Team’s 12-step cleaning process we are able to provide you with the most outstanding service experience ever.
What is it about The Steam Team that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Austin don't even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?
These are all feelings that every single person at The Steam Team understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of curtosy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past your appointed time—all because we respect you, your valuable time, and your home.
The bottom line—what makes The Steam Team so unique—is the quality of the whole experience, from the moment we meet until we say "good bye and thank you." We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of The Steam Team services, and you'll see for yourself why the difference between us and all our competitors is obvious.